Privacy Policy

OA LABS LLC ("OA Labs," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website [oalabs.com] or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, social media handles, billing details, or any other information you provide through our application forms or service inquiries.
• Usage Data: IP address, browser type, device information, pages visited, and other analytics data collected via cookies and similar tracking technologies.
• Client Data: For brand partners, we may collect additional information necessary for providing our infrastructure services (e.g., account credentials for Shopify, Stripe, or 3PL integrations), always in accordance with our contractual agreements.

2. How We Use Your Information

We use your information to:

• Provide and manage our supplement infrastructure and R&D services.
• Respond to project inquiries and process applications for our partner intake.
• Send updates, project roadmaps, or technical communications.
• Analyze website performance to improve our technical tools (e.g., the Profit Visualizer).
• Fulfill legal obligations and protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted Service Providers: Partners who assist in delivering our services, such as manufacturing facilities, regulatory counsel, and hosting providers.
• Legal Authorities: When required by law or to protect the safety and rights of OA LABS LLC.

4. Cookies & Tracking Technologies

We use cookies to track website activity and improve the performance of our modeling tools. You can manage cookie settings through your individual browser preferences.

5. Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes of your project or legal requirements. We take reasonable technical measures to protect your data from unauthorized access, including encrypted project portals and secure API integrations.

6. Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information. To exercise these rights, please contact us at the email address provided below.

7. Third-Party Links

Our website may contain links to external sites (e.g., Shopify, Stripe, or 3PL portals). We are not responsible for the privacy practices of those external entities.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with an updated effective date.

9. Contact Us